Ryanair Cancellation Policy
By flightshelpcenter
Published on September 19, 2025
When booking with a low-cost carrier like Ryanair, it is essential to understand the Ryanair cancellation policy, as well as related rules on refunds and delay compensation. Ryanair operates on a strict business model where fares are low, but flexibility is limited. However, passengers do have certain rights under the airline’s own terms and under EU Regulation 261/2004. This article provides an in-depth look at the Ryanair cancel policy, including the 24-hour rules, refunds, cancellations, changes, and compensation for delays.
Overview of Ryanair Cancellation Policy
The cancellation policy Ryanair is straightforward but restrictive:
- Most tickets are non-refundable once booked.
- Passengers can make corrections to minor booking errors within 24 hours.
- Full refunds are only available in limited situations such as flight cancellations by Ryanair, major schedule changes, or exceptional circumstances.
- Instead of cancellations, Ryanair emphasizes flight changes and rebookings.
Ryanair Cancellation Policy 24 Hours
The Ryanair cancellation policy 24 hours is designed mainly for correcting mistakes:
- Passengers can correct minor spelling errors in names within 24 hours.
- Changes to flight dates, routes, or times are possible within this window, though fees may apply.
- Unlike some airlines, Ryanair does not offer free cancellations with refunds within 24 hours.
Travelers should always double-check their booking confirmations immediately to avoid costly errors.
What the 24-Hour Policy Means
Ryanair has a 24-hour grace period after you book your ticket, but it is not a free cancellation option. Instead, this rule is mainly designed to let passengers correct mistakes or errors made at the time of booking.
During this 24-hour window, passengers can:
- Correct spelling mistakes in passenger names without paying any additional fee. For example, if you accidentally typed “Jonh” instead of “John,” you can fix it easily.
- Make adjustments to the flight details such as changing the travel date, time, or route. However, these types of changes may come with additional charges. The fee depends on the specific change, the route, and the fare conditions.
What You Cannot Do in 24 Hours
Unlike some other airlines (such as those in the United States that allow risk-free 24-hour cancellations with a full refund), Ryanair does not allow you to cancel your booking within 24 hours and claim a full refund. Once the ticket is purchased, the fare is considered non-refundable, unless the airline itself cancels the flight.
This means that even within the first 24 hours after booking, if you decide you no longer want to travel, Ryanair will not refund your money.
Why This Policy Exists
Ryanair operates on a low-cost model, which means it keeps base fares low but charges extra for changes, cancellations, and add-ons. By restricting free cancellations, the airline ensures tickets remain affordable but also keeps its rules strict.
The 24-hour rule is simply a safeguard for booking errors, not a customer-friendly cancellation option like in some other airlines.
Important Tips for Travelers
- Double-check your details immediately after booking. Verify passenger names, flight dates, and routes to make sure there are no mistakes.
- Use the 24-hour window wisely. If you spot an error, act quickly to correct it before additional fees apply.
- Do not assume Ryanair offers free cancellations. Always remember the 24-hour rule applies to corrections, not refunds.
- Consider travel insurance. If you want more flexibility, travel insurance or a flexible fare may protect you in case you need to cancel.
Cancellations Initiated by Ryanair
If Ryanair cancels your flight, you are entitled to specific remedies:
- A full refund of the ticket cost.
- A free rebooking on another available Ryanair flight.
- A voucher that can be used for future travel.
Under EU Regulation 261/2004, passengers may also be entitled to cash compensation depending on the length of notice and the reason for cancellation.
Refund Rules Under Ryanair Cancel Policy
Ryanair does not provide refunds for voluntary cancellations. However, refunds are possible in these scenarios:
- Flight cancellations by Ryanair.
- Significant schedule changes that disrupt travel plans.
- Bereavement or serious illness (with proof).
- Duplicate bookings or system errors.
Refunds must be requested through the Ryanair refund request form on the official website. Refunds are usually processed within a few weeks to the original payment method.
Ryanair Delay Compensation Policy
In addition to cancellations, delays also give passengers rights under EU 261/2004. If your Ryanair flight is delayed, you may be eligible for:
- Compensation between €250 – €600 depending on flight distance and delay length.
- Meals and refreshments if the delay exceeds two hours.
- Hotel accommodation and transport if the delay is overnight.
- A refund or alternative flight if the delay exceeds five hours.
Compensation does not apply if the delay is due to extraordinary circumstances like bad weather or air traffic control restrictions.
How to Cancel or Request a Refund with Ryanair
Step 1: Log in to Your MyRyanair Account
The first step is to access your booking online. Go to the Ryanair website or open the Ryanair mobile app, then log in with the email address and password you used to make the booking. If you booked as a guest, you can still retrieve your booking using your reservation details.
Step 2: Access the “Manage Booking” Section
Once logged in, click on the “Manage Booking” or “My Bookings” tab. Here you will see all your current and past reservations. Select the flight that you want to modify, cancel, or check for refund eligibility.
Step 3: Check Options for Your Reservation
Ryanair does not offer refunds for voluntary cancellations, but depending on your situation, you may see the following options:
- Flight changes (date, route, or time) – available up to 2.5 hours before departure, with fees.
- Name corrections – free within 24 hours, but charges apply afterward.
- Refund eligibility – only if your flight was canceled, significantly delayed, or affected by exceptional circumstances.
Step 4: Submit a Refund Request (If Eligible)
If your situation qualifies (e.g., Ryanair canceled your flight, or you have a valid reason such as bereavement with documentation), you can fill out the Ryanair Refund Request Form. This form is available directly on the Ryanair website under the “Refunds” section. Once submitted, Ryanair reviews your request and processes the refund to your original payment method, usually within a few weeks.
Step 5: Claim Compensation for Delays and Cancellations
If your flight was canceled or delayed by more than 3 hours, you may be entitled to compensation under EU Regulation 261/2004. To claim this, you must complete the Ryanair EU261 Compensation Claim Form online. Compensation ranges from €250 to €600 depending on flight distance and delay length, provided the disruption was not caused by extraordinary circumstances (like severe weather or air traffic control issues).
Key Points to Remember
- Voluntary cancellations are not refunded by Ryanair.
- Refunds are granted only in special cases (flight cancellations by Ryanair, major schedule changes, illness, or bereavement).
- Always use the official Ryanair website or app to manage bookings and submit claims.
- Keep all documents, receipts, and confirmations when applying for refunds or compensation, as Ryanair may request proof.
Ryanair Change vs. Cancellation Policy
It’s important to differentiate between changing a flight and cancelling a flight:
- Changes Allowed: Passengers can modify routes, times, and dates up to 2.5 hours before departure.
- Name Corrections: Free for 24 hours, then subject to fees.
- Voluntary Cancellations: Not eligible for refunds.
This structure encourages flexibility through changes rather than full cancellations.
Ryanair Cancellation Fees and Costs
While Ryanair does not allow refunds for voluntary cancellations, certain fees apply when modifying bookings:
- Flight change fee: Varies by route, season, and how close to departure the change is made.
- Name change fee: Can be higher than the ticket price if not corrected early.
- Administrative costs: May apply in exceptional refund cases.
Special Cases Where Refunds May Apply
Ryanair has a few exceptions where passengers may get a refund:
- Death or serious illness of a passenger or close relative.
- Government-imposed travel bans or restrictions.
- Duplicate bookings.
- Operational disruptions caused by the airline.
These cases usually require supporting documentation for approval.
Tips to Avoid Issues with Ryanair Cancellation Policy
To minimize financial risks, travelers should:
- Check details carefully before booking.
- Act within 24 hours if corrections are needed.
- Use travel insurance to cover unexpected cancellations.
- Monitor flight status through the Ryanair app.
- Consider flexible fares if travel plans are uncertain.
Conclusion
The Ryanair cancellation policy is strict, with most tickets being non-refundable. However, passengers are protected by EU Regulation 261/2004, which ensures rights to refunds and compensation for cancellations and long delays. While voluntary cancellations are not covered, travelers can still manage bookings through changes, corrections, and claims for refunds or compensation in eligible cases.
Understanding these policies helps passengers avoid losses and ensures smoother travel planning with Ryanair.