Virgin Australia Pet Policy (2025) – Flying With Dogs & Cats

Virgin Australia has become the first major Australian airline to allow small pets to travel in the cabin on selected domestic flights. Following regulatory changes and food safety approvals, the airline introduced a Virgin Australia Pet Policy Pets in Cabin service that lets eligible dogs and cats fly with their owners instead of being transported separately. This marks a major shift in Australian aviation, where in-cabin pet travel was previously not permitted.

Unlike traditional pet travel policies that focus only on cargo or service animals, Virgin Australia’s approach allows pets in the cabin under strict, clearly defined conditions. However, the service is still limited in scope, available only on selected routes, and requires advance booking through the airline. Pets are treated as a controlled carry-on item, not a casual add-on.

This guide explains Virgin Australia’s pet policy in detail. It covers which pets are allowed and where the service is available. It also explains how the booking process works and what rules apply during the flight. In addition, pet owners can learn what to expect before traveling with their pets.

Explore Virgin Australia Pet Policy – Detailed Guide 2025

Virgin Australia allows small dogs and cats to travel in the cabin on select domestic flights as part of its Pets in Cabin service. Pets must remain in approved carriers under the seat and are subject to weight, size, and health requirements. The service typically costs around $149 AUD per pet, per flight, with limited availability per aircraft. Pets must be booked in advance through Virgin Australia’s contact centre, and assistance dogs continue to travel free of charge under separate rules.

Which Pets Are Allowed on Virgin Australia Flights?

Virgin Australia currently allows only small dogs and cats to travel in the cabin.

Eligibility requirements include:

• Pets must be at least 8 weeks old
• Combined weight of the pet and carrier must be 8 kg or less
• Pets must be healthy and suitable for air travel
• Pets must remain inside their carrier for the entire flight

Larger pets and non-domestic animals are not eligible for in-cabin travel under this policy.

Routes Where Pets Are Allowed in the Cabin

The Pets in Cabin service is currently available on selected domestic routes only. Virgin Australia launched the service on limited routes as part of a trial phase, with plans to expand to additional domestic destinations based on demand and regulatory approvals.

Because availability varies by route and aircraft type, pet owners must confirm whether their specific flight accepts pets before booking.

How Much Does Virgin Australia Charge to Fly With a Pet?

Virgin Australia generally charges around $149 AUD per pet, per flight for in-cabin pet travel. This fee is charged separately from the passenger’s ticket and applies one way. The pet counts as a carry-on item and occupies the space under the seat in front of the passenger.

Virgin Australia does not refund pet fees if you fail to meet eligibility requirements. Furthermore, paying the fee does not guarantee that the airline will accept your pet unless you have properly added it to the reservation.

How to Book a Pet on Virgin Australia – Steps to Follow

Pets cannot be added online. To book a pet:

• Book your Virgin Australia flight first
• Contact Virgin Australia’s Guest Contact Centre
• Provide your booking details and pet information
• Confirm eligibility based on weight, carrier size, and route
• Complete the pet booking

Virgin Australia limits the number of pets per flight, so you should book as early as possible.

What are Pet Carrier Requirements at Virgin Australia

Virgin Australia enforces strict carrier standards for in-cabin pets.

Carriers must:

• Choose a soft-sided carrier that fully encloses your pet
• Make sure the carrier provides good ventilation and is leak-proof
• Fit completely under the seat in front of you
• Allow the pet to stand, turn around, and lie down comfortably

Pets must remain inside the closed carrier for the entire flight.

Designated Seating and Onboard Rules

Virgin Australia assigns pets to specific window seats in the economy cabin to minimize disruption. The airline does not allow pets in exit rows, bulkhead seats, or premium cabins. During the flight, pet owners must keep carriers under the seat and keep them closed. The airline may refuse travel to any pet that shows signs of distress, aggression, or excessive noise.

Health and Safety Requirements

Pets must be healthy and up to date on vaccinations before travel. In some cases, under the Virgin Australia Pet Policy, the airline may request veterinary confirmation, especially for very young pets or those with recent medical history. Pets that are pregnant, recovering from surgery, or unwell may not be permitted to fly.

Who Cannot Travel With a Pet on Virgin Australia?

The Pets in Cabin service is not available for:

• Passengers traveling alone with infants
• Unaccompanied minors
• Pets that exceed weight or size limits
• Pets that do not meet health or behavioral standards

Each booking is reviewed individually.

Final Verdict: Is Virgin Australia Pet-Friendly?

Yes—by Australian standards, Virgin Australia ranks among the most pet-friendly airlines for domestic travel, especially for passengers flying with small dogs and cats. While the airline enforces a structured and route-limited policy, it provides a regulated in-cabin alternative to cargo transport, which few other Australian carriers offer. For pet owners who meet the eligibility rules and plan ahead, Virgin Australia provides a safe, transparent way to fly with pets. Because availability, routes, and requirements can change, many travelers confirm current pet acceptance and booking steps in advance through pet travel assistance at +1 (866) 558-3017 before finalizing plans.

Related Posts

• Avianca Pet Policy
• Delta Pet Policy
• Flights Help Center